Shipment
You can easily track your order via the shipping email you receive when your order is shipped. Orders are usually dispatched within 1-2 working days.
Switzerland & Liechtenstein
Effective costs from DHL | 1-2 working days
CHF 12.00 for orders up to CHF 74.99
CHF 6.90 for orders over CHF 75.00
FREE SHIPPING for orders over CHF 150.00
Germany, Austria, France & Italy
Effective costs from DHL | 3-5 working days
€ 12.00 for orders up to € 74.99
€ 6.90 for orders over € 75.00
FREE SHIPPING for orders over € 150.00
No customs fees for orders from the EU.
UK
Effective cost from DHL | 3-5 working days
£ 65.00 for orders up to £ 124.99
£ 29.00 for orders over £ 125.00
FREE SHIPPING for orders over £250.00
USA
Effective cost from DHL | 3-5 working days
US$ 65.00 for orders up to US$ 199.99
US$ 29.00 for orders over US$ 200.00
FREE SHIPPING for orders over US$ 400.00
No customs fees for orders under US$ 800.00
Canada
Effective cost from DHL | 3-5 business days
CAD 65.00 for orders up to CAD 199.99
CAD 29.00 for orders over CAD 200.00
FREE SHIPPING for orders over CAD 400.00
Europe / EU
Effective costs from DHL | 3-5 working days
CHF 39.00 for orders up to € 149.99
CHF 29.00 for orders over € 150.00
FREE SHIPPING for orders over € 250.00
No customs fees for orders from the EU.
Rest of the world
Effective costs from DHL | 3-5 working days
CHF 100.00 for orders up to CHF 499.99
CHF 50.00 for orders over CHF 500.00
FREE SHIPPING for orders over CHF 1'000.00
The time frame is set in accordance with our courier information. Receipt of deliveries must be signed for by the recipient.
You can manage changes regarding the receipt of your order (e.g. receipt without signature) directly with DHL: Use the email received from DHL that you will receive after completing your order with the DHL tracking number.
Please note that we cannot deliver to PO box addresses, forwarding organizations or BFPO. Orders to PO Box addresses or forwarding organizations can be cancelled.
We have no influence on parcels that are held up by customs in the recipient country. Inquiries in this regard must be clarified by you as the customer with the local courier service.
